Washington Tree Services Privacy Policy

Last Updated: 6/10/2025

Welcome to Washington Tree Services. This Privacy Policy describes how we collect, use, and protect personal information that you provide when visiting our website or using our services.

Data Collection
We may collect the following types of data:
Contact Information: Your name, address, email address, and phone number.
Service Requests: Details about services you request including any specific tree care needs or questions.
Payment Information: For billing purposes, if applicable. We use secure payment processors to handle transactions.
SMS Opt-In Information (if opted-in): Your phone number for the purpose of sending SMS messages.

Data Use
We use the information we collect for the following purposes:
To provide you with our services as requested or quoted.
To contact you regarding service confirmations, updates, and special offers (if you opt-in).
To improve our services based on your feedback.

Data Security
We implement various security measures to protect the information we collect:
Encryption for sensitive data during transmission.
Secure storage of personal information in a controlled environment.
Regular audits and updates to our security protocols.

Your Rights
You have certain rights regarding your personal information:
To Access: You can request access to your personal data by contacting us at [Email Address].
To Correct: If you believe any of your personal data is inaccurate, you have the right to request corrections.
To Erase: Under certain conditions, you can request that we erase your personal data from our records.

Data Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except:
– To comply with legal obligations.
– When necessary for providing services you have requested (e.g., billing processors).

Cookies and Analytics
We may use cookies and analytics tools to enhance your experience:
To remember your preferences when you visit our website.
To analyze traffic patterns and improve site functionality.

Changes to this Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website following any updates constitutes your acceptance of the revised policy.

SMS Terms & Conditions

By opting-in to receive SMS messages from Washington Tree Services, you agree to our SMS Terms and Conditions:

1- SMS Consent Communication:
The information we obtain as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:
If you have consented to receive text messages from Washington Tree Services, you may receive messages related to:
– Appointment reminders
– Follow-up messages
– Billing inquiries
– Promotions or offers (if applicable)

Example: “Hello, this is a friendly reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. You can reply STOP to opt out of SMS messaging from Washington Tree Services at any time.”

3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 2 SMS messages per week related to your appointments/billing.

4- Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:
You may opt-in to receive SMS messages from Washington Tree Services in the following ways (this is an example):
Verbally, during a conversation
By submitting an online form
By filling out a paper form

6- Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (insert link) or call us at (number)

Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:
Message and data rates may apply.
You can opt out at any time by texting “STOP”.
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary

Contact Information
If you have questions, comments, or concerns regarding privacy practices, please contact us:

Washington Tree Services
Phone: 206.458.1885